Welcome to Manor House. These Terms & Condition govern your use of our website and your purchase of products from our ecommerce store. By accessing our site or placing an order, you agree to these terms. If you do not agree, please do not use the website.
These terms are provided as general business policy content for customers shopping with Manor House in Pakistan. For case-specific help, please contact our support team at [email protected].
You agree to use this website only for lawful purposes and in a manner that does not harm the website, the business, or other users. You must not misuse the site, attempt unauthorized access, interfere with its operation, or submit false or misleading information.
We try to ensure that all product descriptions, images, availability, and details shown on the website are accurate. However, product colors, packaging, and minor details may vary from what appears on your screen. All products are subject to availability, and we may discontinue or update items at any time without prior notice.
All prices displayed on the website are listed in the applicable currency shown at checkout unless stated otherwise. We make reasonable efforts to keep pricing accurate, but errors may occur. If a pricing error is identified after an order is placed, we may contact you with the option to confirm the order at the correct price or cancel it.
When you place an order, you are making an offer to purchase the selected products. Order confirmation emails or messages do not necessarily mean the order has been accepted. We reserve the right to accept, decline, cancel, or limit any order for reasons including product unavailability, suspected fraud, pricing errors, or inaccurate customer information.
Payment must be completed using the payment methods made available at checkout, unless cash on delivery or another approved method is offered. By submitting payment details, you confirm that you are authorized to use the selected payment method. Orders may be held or cancelled if payment authorization fails or fraud concerns arise.
We aim to process and ship orders within reasonable timeframes, but shipping and delivery dates are estimates only. Delivery times may vary due to location, courier operations, public holidays, weather, or other factors beyond our control. Risk in the products generally passes to the customer upon delivery to the provided address.
Customers are responsible for providing accurate shipping details. We are not responsible for delays or losses caused by incorrect address information supplied by the customer.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activity under your account. You agree to provide current, complete, and accurate information. We may suspend or close accounts that contain false information or are used inappropriately.
Returns, refunds, and exchanges are subject to our Refund & Return Policy. Please review that policy before making a purchase. If you need help with a specific order issue, contact [email protected].
All content on this website, including text, logos, product images, graphics, and design elements, is owned by or used by Manor House with permission. You may not copy, reproduce, distribute, or use website content for commercial purposes without prior written consent.
We aim to provide accurate information and reliable service, but the website and products are provided on an as-available basis. To the extent permitted by applicable law, Manor House is not liable for indirect, incidental, special, or consequential loss arising from use of the website, delays, interruptions, product availability issues, or unauthorized access to your account.
Nothing in these terms is intended to exclude any rights that cannot be excluded under applicable law.
Our store may rely on third-party payment processors, couriers, hosting providers, or technical services to operate. We are not responsible for the independent policies or actions of those third parties, though we select service providers we consider suitable for business operations.
We may update these Terms & Condition from time to time to reflect operational, legal, or business changes. Updated terms become effective when posted on this website. Continued use of the site after changes are posted means you accept the revised terms.
If you have questions about these terms or need support with a specific situation, please contact Manor House at [email protected].
