Manor House values your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices available to customers who use our ecommerce website in Pakistan.
This policy is general business policy content and is not legal advice. For case-specific help regarding your personal information or an order, please contact [email protected].
We may collect personal information that you provide directly when you place an order, contact us, create an account, subscribe to updates, or otherwise interact with our website.
We may also collect limited technical and usage information automatically through cookies or basic analytics tools, such as device type, browser type, pages viewed, and general website activity.
We use collected information to operate our store and serve customers effectively.
Payments made through the website may be processed by third-party payment service providers. We do not necessarily store full card or payment account details on our own systems unless required for a specific operational purpose. Payment information submitted during checkout is handled through the payment methods and systems made available to customers at the time of purchase.
Our website may use cookies or similar technologies to support essential site functions, remember preferences, maintain shopping cart activity, and understand how visitors use the store. Basic analytics may help us improve navigation, performance, and product presentation.
You may be able to control cookies through your browser settings, although disabling certain cookies may affect website functionality.
We do not sell customer personal information as part of our normal business operations. We may share information only as reasonably necessary to run the store and complete customer transactions.
We keep personal information for as long as reasonably necessary for order fulfillment, customer service, recordkeeping, fraud prevention, and business or legal purposes. Retention periods may vary depending on the type of information and the reason it was collected.
We take reasonable administrative and technical steps to protect customer information from unauthorized access, misuse, or disclosure. However, no website, storage system, or online transmission method can be guaranteed completely secure. Customers should also protect their account credentials and devices.
Depending on the circumstances and applicable requirements, customers may request access to the personal information they have provided to us, ask for corrections to inaccurate information, or request deletion of certain information where appropriate. Some information may need to be retained for order records, fraud prevention, or operational purposes.
To make a privacy-related request, please contact [email protected] with enough detail for us to understand and review your request.
Our website is intended for general consumers and is not knowingly designed to collect personal information from children without appropriate supervision or authorization. If you believe information has been provided to us improperly, please contact us so we can review the matter.
We may update this Privacy Policy from time to time to reflect changes in our business practices, store features, or operational needs. The updated version will apply when posted on the website.
If you have questions about this Privacy Policy or need help with a specific privacy or order-related matter, please contact Manor House at [email protected].
